Refund Policy

30-Day Money-Back Guarantee

We want you to feel safe — with your drink and with your purchase. If you're not satisfied with your SipTest™ order for any reason, you can return it within 30 days of delivery for a full refund, no questions asked.

How to start a return

1. Email us at support@safegirls.store with your order number.
2. We'll reply within 24 hours with return instructions.
3. Once we receive the item, your refund is issued to the original payment method within 5–10 business days.

Conditions

• Unopened packs can be returned for a full refund.
• Opened packs are covered by our satisfaction guarantee — contact us and we'll make it right.
• Upsell items (Mystery Box, Shipping Protection) are refunded together with the order they were purchased with.

Damaged or missing orders

If your order arrives damaged or doesn't arrive at all, contact us and we'll reship it free of charge. Orders with Shipping Protection are reshipped immediately on report.

Cancellations

Contact us as soon as possible after ordering. If your order hasn't shipped yet, we can cancel or change it.